ICT Due Diligence for Health Services Acquisition

Client: ASX20-Listed Company


Sector: Digital Healthcare Services


Scope: ICT Due Diligence for Portfolio Acquisition

Background

An ASX20-listed conglomerate had launched a subsidiary focused on digitally transforming healthcare delivery. As part of its strategy, it evaluated several acquisition targets to build a portfolio of tech-enabled health service providers.


While traditional due diligence covered commercial performance and operational scalability, it failed to assess the condition of ICT environments or the complexity of integrating disparate systems into a unified portfolio.

Engagement Objectives

The client wanted to evaluate:

Approach

Applying a model that incorporated several internationally recognised maturity and capability frameworks, our team members evaluated:

The analysis included structured stakeholder interviews, system reviews, and benchmarking against the client’s existing technology footprint.

Outcome

The due diligence exercise provided the client with a robust understanding of each target’s ICT landscape, clarifying how well systems could integrate into the digital health platform.

This allowed the investment team to make better-aligned acquisition decisions and proactively address integration risks early in the process.

The review strengthened confidence in the investment thesis and informed roadmap development for digital unification across the healthcare portfolio.

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